Effective date: January 2026
What we collect.Account info (name, email, phone, address), health information you provide in assessments, payment info (handled by Stripe — we never store card numbers), and basic usage analytics.
How we use it.To provide care, fulfill orders, communicate with you, prevent fraud, and improve our service.
Sharing.We share PHI with the licensed physicians providing your care, our pharmacy and shipping partners, Stripe (payments), and as required by law. We never sell your data.
Your rights.You can request access, correction, or deletion of your data at any time. Email care@voya9.com.
Security.We encrypt data in transit and at rest. Access is logged and minimized.